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FAQs
What is the estimated delivery time ?
– your Order will be Delivered in maximum 2 days
-A delivery associate will contact you on the shipping day of your order.
How to place an Order ?
-Choose the item, size, or color.
-Click on ” Add to cart ”, a new window will appear.
-Click on ” Continue shopping” to add other items.
OR
-Click on ” Proceed to Checkout ” & add your personal information.
-Click on ” Continue Payment ”.
-Choose your payment method & add a promo code if available.
-Click on ” Complete Order “.
-Congrats! You placed an order!
What are the Installment options ?
We offer installments through bank installments,valU, Souhoola, Premium Card and Mobile Wallets.
Can I edit/cancel my order?
Yes, you can cancel or edit your order after placing it as long as it hasn’t been shipped.
What is your Return/Refund policy
- You can return the order within 2 days if there is an issue.
- shipping fees are non-Refundable.
- You can try the product before making a payment. If it doesn’t fit or you don’t like it, you can return it directly with the delivery agent.
Shipping Fees
Shipping fee: 100 EGP to all 27 governorates across the country.